Last Updated: 01/05/2026

Introduction

Your privacy is important to us at Drafvolt Traders Private Limited. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our footwear store and shop for products such as men’s, women’s, and kids’ shoes. By using our website, you agree to the practices described in this policy.

Information We Collect

When you browse or purchase from our shoe store, we may collect:

  • Name, email address, and phone number
  • Shipping and billing address
  • Payment details (processed securely via payment gateways)
  • Order details (products purchased, size, preferences)
  • Account login details (if you create an account)
  • Any information you provide through customer support or inquiries

How We Use Your Information

We use your information to:

  • Process and deliver your footwear orders
  • Manage returns, exchanges, and size-related requests
  • Communicate order updates, delivery status, and support
  • Recommend products based on your preferences and browsing
  • Send promotional offers (only with your consent)
  • Improve our website, product selection, and shopping experience
  • Comply with legal obligations

Data Sharing and Disclosure

Drafvolt Traders Private Limited does not sell your personal data. We may share your data only with:

  • Payment gateway providers (for secure transactions)
  • Delivery and logistics partners (for shipping your orders)
  • IT and website service providers (for site functionality)

We may also disclose information if required by law.

Cookies and Tracking Technologies

We use cookies to:

  • Remember your preferences (like shoe size or cart items)
  • Improve website performance
  • Analyze traffic and user behavior

You can disable cookies in your browser settings if you prefer.

Data Retention

We retain your data only as long as necessary for order fulfillment, returns/exchanges, legal compliance, and customer support. After that, your data is securely deleted or anonymized.

Children’s Privacy

Our website is not intended for individuals under 18 years of age. We do not knowingly collect personal data from children.

Grievance Officer

As per applicable laws, you may contact our Grievance Officer:

Name: Suresh Pandey
Company: Drafvolt Traders Private Limited
Email: grievance@drafvolttraders.com
Phone: +91 9718463696, +91 7982150804
Address: Office No-5, Basement, Plot No-14 & 15, Pillu Ram Pradhan Complex, Block-C, Badarpur Extension, New Delhi -110044

We will respond to your concerns within a reasonable timeframe.

Your Rights

You have the right to:

  • Access your personal data
  • Request corrections or updates
  • Request deletion of your data
  • Opt out of promotional emails anytime

Data Security

We use secure technologies and industry-standard practices to protect your personal data from unauthorized access, misuse, or disclosure.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

Contact Us

For any questions or support, contact us:

Drafvolt Traders Private Limited
📧 Email: info@drafvolttraders.com
📞 Phone: +91 9718463696, +91 7982150804
📍 Address: Office No-5, Basement, Plot No-14 & 15, Pillu Ram Pradhan Complex, Block-C, Badarpur Extension, New Delhi -110044