Last Updated: 01/05/2026

Welcome to Drafvolt Traders Private Limited (“Company”, “we”, “our”, or “us”). By accessing or using our website to purchase footwear products including men’s, women’s, and kids’ shoes, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our website.

1. Acceptance of Terms

By using this website, creating an account, or placing an order, you confirm that you:

  • Have read and understood these Terms & Conditions
  • Are at least 18 years old
  • Legally agree to follow all rules and policies stated here

If you do not agree, please discontinue use of our website.

2. Use of the Website

You agree not to:

  • Use the website for any illegal or fraudulent activity
  • Copy, distribute, or modify content without permission
  • Attempt to disrupt or harm website functionality or security
  • Use website content for commercial purposes without authorization

3. Product Information (Footwear)

We strive to provide accurate details for all shoes and footwear products. However:

  • Product colors may slightly vary due to screen differences
  • Sizes may vary slightly depending on brand or design
  • Product descriptions and specifications may contain minor errors
  • Prices and availability may change without prior notice

4. Orders and Payments

By placing an order, you confirm that:

  • All information provided is accurate and complete
  • You are authorized to use the selected payment method

We reserve the right to:

  • Cancel or reject orders due to pricing errors, stock issues, or suspected fraud
  • Verify customer details before processing orders

5. Shipping & Delivery

  • Delivery timelines are estimates and may vary based on location
  • Delays may occur due to courier issues or unforeseen circumstances
  • Customers must provide accurate shipping details
  • Risk of loss passes to the customer upon delivery

6. Returns, Refunds & Exchanges

  • Returns and exchanges (including size-related exchanges) are subject to our Return & Refund Policy
  • Products must be unused and in original packaging
  • Requests must be made within the specified return period

7. Warranty

  • Some footwear products may include manufacturer warranties
  • Warranty claims must be handled with the respective brand/service center
  • Warranty terms vary by product

8. Account Responsibilities

If you create an account:

  • You are responsible for maintaining login confidentiality
  • All activities under your account are your responsibility
  • You must notify us immediately in case of unauthorized access

9. Limitation of Liability

Drafvolt Traders Private Limited is not liable for:

  • Damages due to improper use of footwear products
  • Size or comfort dissatisfaction after purchase (beyond return policy terms)
  • Delivery delays caused by third-party logistics
  • Any indirect or consequential damages

Our liability is limited to the amount paid for the product.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content, policies, or transactions.

11. Intellectual Property

All website content including:

  • Logos
  • Product images
  • Text and descriptions
  • Website design

is the property of Drafvolt Traders Private Limited and cannot be used without permission.

12. Indemnification

You agree to indemnify and hold harmless Drafvolt Traders Private Limited from any claims arising due to:

  • Misuse of the website
  • Violation of these Terms
  • Violation of any applicable laws

13. Force Majeure

We are not responsible for delays or failure due to events beyond our control, including:

  • Natural disasters
  • Government restrictions
  • Strikes or labor issues
  • Technical or infrastructure failures

14. Termination

We may suspend or terminate your access if:

  • You violate these Terms
  • Fraudulent activity is detected
  • Your actions harm the company or other users

15. Governing Law

These Terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts in New Delhi, India.

16. Changes to Terms

We may update these Terms at any time. Continued use of the website indicates your acceptance of the updated Terms.

17. Contact Us

For any questions regarding these Terms & Conditions, please contact:

Drafvolt Traders Private Limited
📧 Email: info@drafvolttraders.com
📞 Phone: +91 9718463696, +91 7982150804
📍 Address: Office No-5, Basement, Plot No-14 & 15, Pillu Ram Pradhan Complex, Block-C, Badarpur Extension, New Delhi -110044